Atlas Optimised

Support

Last updated: 19 August 2026

Atlas is a one-to-one coaching service. Anything the app cannot answer, your coach can. Email [email protected] and you will normally hear back the same working day.

Access and sign-in

Atlas accounts are issued by your coach when you start with the service. There is no public sign-up and nothing is sold inside the app.

Sign in with the email address your coaching runs through. The first time you sign in on a new device you will be sent a one-time code to confirm it is you. After that the device stays signed in.

If you cannot get in

Training and logging

Log your sets as you go. Weight, reps and effort save as you type, so leaving the session and coming back keeps everything you have entered.

If an exercise does not suit you on the day, use the swap option on the exercise card and choose whether the change is for today or for the rest of the block. If you did something extra, add it and it is recorded as performed rather than prescribed.

Wearables and devices

Atlas reads from WHOOP, Oura, Garmin, Withings, Polar and Cronometer. Connect them under More, then Integrations.

Your data

What Atlas collects and why is set out in full in the privacy policy. In short, it holds your training, nutrition, wearable and blood-panel data so your coach can programme against it.

Getting a copy

Email your coach and we will send you an export of everything held against your name.

Deleting your account

You can have your Atlas account and the data behind it deleted at any time. Email [email protected] from the address on your account with the word "delete" in the subject line, and the account and its data are removed within 30 days. We will confirm by email once it is done.

Some records are kept where the law requires it, for example invoices for tax purposes. Those are listed in the privacy policy and are never used for coaching once your account is closed.

Health and safety

Atlas supports coaching. It does not diagnose, treat or replace medical care. Anything clinical, including blood results, is reviewed by your coach and referred on where it needs a doctor. If you feel unwell during training, stop and seek medical advice.

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